From: To: BOOK NOW
From: To: BOOK NOW

Privacy Policy


Within the scope of registration and access to the website, THE PASSENGER HOSTEL, as the data controller, may request the User to provide his personal data, that is, information provided by the User that allows THE PASSENGER HOSTEL to identify him and / or contact you (“Personal Data”).


As a rule, Personal Data is requested when the User visits our website or wants to contact us using the form provided for this purpose.


In the context of the processing of User Data, THE PASSENGER HOSTEL uses or may use third parties, subcontracted by itself, to, on behalf of THE PASSENGER HOSTEL, and in accordance with the instructions given by it, proceed with the processing of the Data of the User. User, in strict compliance with the provisions of the law and this Privacy Policy.


These subcontracted entities will not be able to transmit User Data to other entities without THE PASSENGER HOSTEL having previously given written authorization to do so, and they are also prevented from contracting other entities without prior authorization from THE PASSENGER HOSTEL.


THE PASSENGER HOSTEL is committed to subcontracting only entities that present sufficient guarantees for the execution of the appropriate technical and organizational measures, in order to ensure the defense of the User’s rights. All entities subcontracted by THE PASSENGER HOSTEL are bound by the latter through a written contract which regulates, in particular, the object and duration of the treatment, the nature and purpose of the treatment, the type of personal data, the categories of the holders data and the rights and obligations of the parties.


In terms of general principles relating to the processing of personal data, THE PASSENGER HOSTEL is committed to ensuring that the User Data processed by it is:


  • Subject to lawful, fair and transparent treatment in relation to the User;
  • Collected for specific, explicit and legitimate purposes, not subsequently being treated in a manner incompatible with those purposes;
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated;
  • Accurate and updated whenever necessary, taking all appropriate measures so that the inaccurate data, taking into account the purposes for which they are processed, are erased or rectified without delay;
  • Kept in a way that allows the identification of the User only for the period necessary for the purposes for which the data are processed;
  • Treated in a way that guarantees your safety, including protection against its unauthorized or illicit treatment and against its accidental loss, destruction or damage, taking appropriate technical or organizational measures.


The processing of data carried out by THE PASSENGER HOSTEL is lawful when the User has given his explicit consent for the processing of his Personal Data for one or more specific purposes, when the processing is necessary for the performance of a contract in which the User is part, or for pre-contractual steps at the request of the User, for the fulfillment of a legal obligation to which THE PASSENGER HOSTEL is subject and for the purpose of the legitimate interests pursued by THE PASSENGER HOSTEL or by third parties.


THE PASSENGER HOSTEL undertakes to ensure that the processing of User Data is only carried out under the conditions listed above and with respect for the principles mentioned above.


When the processing of User Data is carried out by THE PASSENGER HOSTEL based on the User’s consent, the User has the right to withdraw his consent at any time. The withdrawal of consent, however, does not compromise the lawfulness of the treatment carried out by THE PASSENGER HOSTEL based on the consent previously given by the User.


In order to guarantee the security of User Data and maximum confidentiality, we treat the information you have provided to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures, which are updated periodically according to needs, as well as in accordance with the legally provided terms and conditions.


Depending on the nature, scope, context and purposes of processing the data, as well as the risks arising from the treatment for the rights and freedoms of the User, THE PASSENGER HOSTEL undertakes to apply, both when defining the means of treatment as at the time of the treatment itself, the technical and organizational measures necessary and appropriate for the protection of User Data and the fulfillment of legal requirements. It also undertakes to ensure that, by default, only the data that is necessary for each specific purpose of treatment are processed and that these data are not made available without human intervention to an undetermined number of people.


In certain types of treatment, the personal data collected by THE PASSENGER HOSTEL may be made available to third parties, which may involve their transfer outside the European Union. In such a case, THE PASSENGER HOSTEL undertakes to ensure that the transfer complies with the applicable legal provisions, namely regarding the determination of the suitability of that country with regard to data protection and the requirements applicable to such transfers.


The right of access, the right to rectification, the right to erase, the right to limitation, the right to portability and the right to object can be exercised by the User by contacting him by email or through the address Rua das Amoreiras, at 97 to 99, 1250-022 Lisbon.


THE PASSENGER HOSTEL will respond in writing (preferably by electronic means) to the User’s request within a maximum period of one month from receipt of the request, except in cases of special complexity, in which this period may be extended up to two months.


The Website may contain links to third party websites or portals. THE PASSENGER HOSTEL is not responsible for the privacy practices of such websites or portals. We therefore recommend that you read the respective privacy statements. THE PASSENGER HOSTEL cannot be held responsible and cannot be held responsible for the content and activities of such websites or portals.


In the future, we may choose to modify or update this policy, either due to changes in legislation or to cover new developments on the Internet. Therefore, we reserve the right to make any changes in this regard and request that you regularly visit our website, as such changes may affect you as a User.


The Privacy Policy, as well as the collection, processing or transmission of User Data, are governed by the provisions of Regulation (EU) 2016/679, of the European Parliament and of the Council, of 27 April 2016 and by the applicable laws and regulations in Portugal.


F2IS – CONSULTORIA E GESTÃO, LDA, Rua das Amoreiras, no. 97 to 99, 1250-022 Lisbon